Knowledge Center

Learn, Grow, and Succeed

Expert guidance, industry insights, and practical tools to help you master workforce management and drive business success.

Featured Resources

Hand-picked content to help you get the most out of SM Payroll

The Ultimate Guide to Restaurant Scheduling
Guide45 min read

The Ultimate Guide to Restaurant Scheduling

Master the art of creating efficient schedules that balance labor costs, employee satisfaction, and customer service. This comprehensive guide covers everything from forecasting demand to handling last-minute callouts.

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Mastering Tip Management and Distribution
Whitepaper28 min read

Mastering Tip Management and Distribution

Navigate the complexities of tip pooling, distribution methods, and compliance requirements. Learn best practices for transparency, fairness, and legal compliance in tip management.

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Building a Culture of Accountability
Article20 min read

Building a Culture of Accountability

Discover how to use time tracking and performance data to foster accountability, reward high performers, and address issues before they become problems.

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Getting Started Guides

Step-by-step guides to help you get up and running quickly with SM Payroll

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Guide

Quick Start Guide

Get your account set up and running in under 10 minutes

8 min read

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Tutorial

First Schedule Creation

Learn how to create your first schedule using our intuitive builder

12 min read

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Guide

Employee Onboarding

Add employees, set up permissions, and get your team connected

10 min read

Best Practices

Industry insights and proven strategies to optimize your workforce management

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Whitepaper

Reducing Labor Costs by 20%

Data-driven strategies to control overtime and optimize scheduling

15 min read

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Article

Employee Retention Strategies

Proven methods to reduce turnover and improve team engagement

10 min read

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Guide

Compliance Made Simple

Navigate federal, state, and local labor laws with confidence

18 min read

Video Tutorials

Visual walkthroughs of key features and common workflows

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Video

Schedule Builder Masterclass

Learn advanced scheduling techniques and time-saving tips

22 minutes

Members Only

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Video

Time Tracking Setup

Configure time clocking, GPS verification, and break management

15 minutes

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Video

Reports & Analytics Tour

Discover powerful insights hidden in your workforce data

18 minutes

Industry Reports

Research, trends, and benchmarks from across your industry

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Report

2026 Restaurant Labor Trends

Analysis of hiring, wages, and scheduling trends in food service

32 pages

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Report

Retail Workforce Benchmark

Compare your metrics against industry standards and top performers

28 pages

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Report

Healthcare Staffing Study

Insights on maintaining ratios and managing healthcare schedules

24 pages

Free Tools & Calculators

Interactive tools to help you make better workforce management decisions

Labor Cost Calculator

Calculate your potential savings with optimized scheduling and reduced overtime

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Compliance Checklist

Ensure you're meeting all federal, state, and local labor law requirements

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Staffing Level Optimizer

Determine optimal staffing levels based on historical sales and traffic data

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ROI Calculator

See exactly how much time and money SM Payroll can save your business

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